Ashley Brown
based on 53 ratings. This website contains 52 user reviews of Ashley Brown.
Agent Information
Ashley Brown
Local independent sales and lettings agents with offices in Berkshire , Bucks, London , and Middlesex.
Offices / Branches
Ashley Brown has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced a consumer awareness scheme to help identify agents that are open about independent customer feedback. This scheme is VOLUNTARY & FREE for agents to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES. However for this scheme to be a success and to help in cleaning the industry of rogue agents, allAgents recommend that consumers shortlist one of our 'transparent agents' as your first choice. If however you do choose to contact or use Ashley Brown, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 2 of 2)
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by 'furious' 6/8/2010
- Branch:
- 272 High Street Langley
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Staff are rude, don't put offers forward to sellors (which is illegal). I would recommend to stay well away from this estate agency! They have houses for sale but already know they are not going to sell to you, they are clearly taking back handers so definitly would not recomend this place to either sell or buy a house!
Was this review helpful? Yes
-
by 'VTC' 21/5/2010
- Branch:
- 272 High Street Langley
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
They took my deposit out of the protection scheme a year ago and I've spent since then trying to get confirmation as to what had happened to it and which alternate protection scheme they'd put it in...... but got stone walled at every turn not matter if by phone, email or going into the branch.
And now after a month of trying to get my deposit back on termination of my lease, reading the comments on this site and others and more importantly seeing on companies house that they are listes as ''Active ' Proposal to strike off''
I opted to russel up some help from a friend who is good with the written word and produced this letter......
HAND DELIVERED LETTER - some content omitted
Addressed directly to the Managing Director
NOTICE OF INTENTDue to you, your staff and your company as a whole breaching the terms of the AST agreement and Sections 212 - 215 of the Housing Act 2004, in regards to the handling over the last 12 months and subsequent return on termination, of my tenancy deposit for the following:
Address:
Amount:Was this review helpful? Yes
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by 'rupert' 16/3/2010
- Branch:
- 54 Packhorse Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A friendly and helpfull service throughout my sale.
Was this review helpful? Yes
-
by 'betty' 15/3/2010
- Branch:
- 54 Packhorse Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
They never pay the money owed to people.
Was this review helpful? Yes
-
by 'unhappytenant' 4/2/2010
- Branch:
- 54 Packhorse Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Attention everyone - witholding your deposit (or not holding it in a 3rd party account) is in breach of the housing act 2004. This means that the agent (on application to the county court) will be forced to repay the tenant 3 times the amount of the original deposit. You need to speak to a lawyer-they shouldn't be allowed to get away with this its nothing short of theft. I was in the process of doing this and I got my deposit back straight away from them.
Was this review helpful? Yes
-
by 'Tara' 5/12/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Was this review helpful? Yes
-
by 'Not Happy With Ashley Brown' 14/9/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Will ignore all your emails, lie to you, and not return your deposit. Do not use Ashley Brown.
Was this review helpful? Yes
-
by 'tyx9110' 5/9/2009
- Branch:
- Country Life House
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
User 'tyx9110' rated Ashley Brown but did not write a review. -
by 'DP' 20/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Ashley Brown will not return my deposit! And they ignore all my messages too :-(
Was this review helpful? Yes
-
by 'GD' 19/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Worst estate agents - they don't give ref. fees back and lie to the customers as well. Avoid them at all the cost. There are better estate agents in Langley area. I have contacted ARLA and TPOS to try and get my ref. fees refund and was told to contact -
Mr Joe J****
[Admin: address removed]
Will try it out but am certain about the answer.Was this review helpful? Yes
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by 'Jennifer' 15/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Ashley Brown refuse to give me my deposit back and its been four months! I left the house in perfect condition. They just put the phone down on me everytime I ring, and even swear at me! Avoid them at all cost
Was this review helpful? Yes
-
by 'Jack' 15/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I have been waiting for 7 months and I still haven't been given back my deposit. My friends are also having the same problem. Do not use Ashley Brown!!!!
Was this review helpful? Yes
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by 'Angry Tenant' 15/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Do not use this estate agent!!! They steal your money and do not return it.
Was this review helpful? Yes
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by 'bulldog' 7/8/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Wow, their lettings department must be on a different planet; I used 3 local agents before using Ashley Brown, and was recommended to them by a friend who had used them before. I found them to be very professional, and they sold my property for the full asking price within 4 weeks. Both my friend and I would have no hesitation in recommending them again.
Was this review helpful? Yes
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by 'javaIsFun' 3/8/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I successfully got two months rent after taking them to the small claims court. Nothing else is likely to work. Try www.moneyclaim.gov.uk It is really easy to use.
Was this review helpful? Yes
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by 'Joe' 29/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I have been waiting almost 6 months for my deposit, i have rang them and emailed them millions of times and they wont do anything! am now going to go through tenancy deposit scheme. worrying as i am with them for my current property too! avoid them at all costs.
Was this review helpful? Yes
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by 'Annoyedtennent' 23/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Been waiting nearly 2 months for return of Security Deposit. I now have the financial services involved. I would not recommend these people to anybody. Please stay away.
Was this review helpful? Yes
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by 'Tenant' 17/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Ashley Brown are the biggest bunch of con artists I have ever come accross. I have left literally 15+ messages and personally been to the office several times in the last 3 months. Do not use these agents at any cost they are a bunch of liars.
When staff members were confronted they said this hasn't happend before but this seems to be a routine practice.
AVOID THIS AGENT AT ALL COST.
Was this review helpful? Yes
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by 'TopGun' 25/6/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
They will not return my deposit, made 20 phone calls now and they just ignore you. Joe Joshi the MD is a crook. Do not use under any circumstances!
Was this review helpful? Yes
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by 'plusone' 15/4/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
They have not returned my deposit, awful, no reason given, very unprofessional! Do not use under any circumstances!
Was this review helpful? Yes
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by 'Mr R Lipscombeolddollyatslough' 8/12/2007
- Branch:
- Country Life House
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Update on seven months money owed to me by Ashley Browns in the end. I had to employ a debt collecting agency to recieve money owed. Landlords beware!
Was this review helpful? Yes
-
by 'MR R Lipscombe' 15/9/2007
- Branch:
- Country Life House
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Very bad agents. I have been trying to collect my rent for 4 months I am now owed 7 months rent. I have made 30+ phone calls and emails with no success. Ashley Brown is a very unprofessional agent.
Was this review helpful? Yes
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by 'Langley' 22/10/2006
- Branch:
- Country Life House
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
They have held on to my money (Deposit/Rent paid by new tenant) for over a month despite me continuly asking them to deposit into my given account. No explanation given thus far for delay, I have been told the director is looking into it??
All Landlords beware!!!!!!!
Was this review helpful? Yes
, Emma is the worst person to deal with, she is the most dishonest and i would recommend to stay well away from her and this estate agency! They have houses for sale but already know they are not going to sell to you, they are clearly taking back handers so definitly would not recomend this place to either sell or buy a house!
Emma has no customer service skills, lies through her teeth and is extremely arrogant!
[[EDIT ORIGINAL END]]
Staff are rude, don't put offers forward to sellors (which is illegal). I would recommend to stay well away from this estate agency! They have houses for sale but already know they are not going to sell to you, they are clearly taking back handers so definitly would not recomend this place to either sell or buy a house!/&display=popup&link=http://www.allagents.co.uk/review/6022/&redirect_uri=http://www.allagents.co.uk/review/6022/ "Share on your Facebook Wall"){kind=logo}
 is in breach of the housing act 2004. This means that the agent (on application to the county court) will be forced to repay the tenant 3 times the amount of the original deposit. You need to speak to a lawyer-they shouldn\'t be allowed to get away with this its nothing short of theft. I was in the process of doing this and I got my deposit back straight away from them./&display=popup&link=http://www.allagents.co.uk/review/4176/&redirect_uri=http://www.allagents.co.uk/review/4176/ "Share on your Facebook Wall"){kind=logo}
 for over a month despite me continuly asking them to deposit into my given account. No explanation given thus far for delay, I have been told the director is looking into it??
All Landlords beware!!!!!!!/&display=popup&link=http://www.allagents.co.uk/review/27/&redirect_uri=http://www.allagents.co.uk/review/27/ "Share on your Facebook Wall"){kind=logo}
