Anthony James Manser
based on 1 ratings. This website contains 1 user reviews of Anthony James Manser.
Agent Information
Anthony James Manser
Anthony James Manser is now the new name in Isleworth, providing a quality Residential Sales and Lettings Service.
Offices / Branches
Anthony James Manser has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced a consumer awareness scheme to help identify agents that are open about independent customer feedback. This scheme is VOLUNTARY & FREE for agents to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES. However for this scheme to be a success and to help in cleaning the industry of rogue agents, allAgents recommend that consumers shortlist one of our 'transparent agents' as your first choice. If however you do choose to contact or use Anthony James Manser, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews
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by 'And321' 8/1/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
In my recent experience Anthony James has provided very poor customer service. On visiting their office in Bristol the staff seemed confused and unsure of what paperwork was needed and of what property I was moving into and which room was available. They were equally confused as to the length of the tenancy (we had to correct the contract ourselves) and which rooms were available to let. They gave me little information, they made no mention of where I could collect the keys and they were unclear as to how I should pay my first installment of rent. They did not inform me where I could collect... (read more)
Was this review helpful? Yes
 and which rooms were available to let. They gave me little information, they made no mention of where I could collect the keys and they were unclear as to how I should pay my first installment of rent. They did not inform me where I could collect the keys until I asked them, it took 2 trips to the offices and a phone call to finally track down where I could collect the keys. It became apparent that the previous tenant had sent them to Anthony James as they requested a few weeks previous, Anthony James had then sent them back to another tenant in the house and finally gave me a contact number, should they not have known this in the beginning? They were aware I was coming into their offices those days and I gave them details of where I was moving into but they had no paperwork prepared when I arrived, as a result they were slow, seemed confused, had no information and did very little indeed for all the agency fees I paid to them. Once in the property the other tenants had experiences similar problems to myself and were unsatisfied with the level of service provided and the ongoing service received (such as emergency phone numbers being given and not working resulting in a tenant being locked out for a weekend)/&display=popup&link=http://www.allagents.co.uk/review/17238/&redirect_uri=http://www.allagents.co.uk/review/17238/ "Share on your Facebook Wall"){kind=logo}
