Andrews Estate Agents

Reviewed by Cheltonian on 25th June 2008

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

What can I say. They make it up as they go along, never return your calls or emails, and change their story every time you do manage to get hold of someone. Have been renting homes through private agents for the last 8 years and Andrews have been by far the worst company I have ever had to deal with. Never again!

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Reviewed by Ibo on 12th May 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes

Moved home a week ago and I must say that having bought and sold many homes before, I was impressed, VERY Impressed! Kept in touch, gave honest and solid advice and did what I asked. Sold the house without fuss! When I can face moving again I will, without doubt use Andrews Longwell Green again.

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Reviewed by Delaware on 22nd November 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  No

Unfortunately I used Andrews Estate Agents to sell my house. I would never recommend these people, not even to my worst enemy. They should get a grip and deliver a basic level of competence! Dont use Andrews Estate Agent! Steer CLEAR!

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Reviewed by Dutchie on 22nd September 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No

We employed Andrews Estate agents to sell our home. BIG mistake! We've had to do all the chasing because they've refused to update us. They've done nothing but sit on their A@!@ and done the very little.

They are very hostile - especially the Manager Jayne Wood - I read another review today where she actually swore at a customer. Not professional!

Avoid like the plaque! Next stop - Ombudsman!

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Reviewed by Scammed Tenant on 17th September 2007

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Avoid Avoid Avoid. Andrews Estate Agents are a scamming company towards tenants.

They do a very very basic inventory with you when you check in and mark everything as in "new" condition, even if it really isn't. You have to point things out to them. With us the whole thing took maybe 15 minutes.

Then on check out they hire an independent inventory person who goes over everything with a fine tooth-comb for about two hours. They expect you to steam clean the oven, clean every bit of dust of every ledge no matter how high, descale the kettle thoroughly etc. etc. even though none of this was done when you check in.

So deductions are made from your bond even though some of the things were in the state they were when you checked in!

So be VERY careful when checking in to go over absolutely everything with this knowledge in mind.

They also don't reply to emails and try to avoid responsibility for communal issues when there is another management company involved (as in they just give you their number and expect you to ring the other company, who in turn tell you that they won't deal with you because you are not the landlord).

Andrews Estate Agents are TERRIBLE, AVOID AT ALL COSTS.

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