Andrew Reeves

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1. 1
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   A 2-star review by 'Ella' 26/3/2012

   Branch:

   114 High Street Beckenham

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? No

   I recently dealt with both the Bromley and Beckenham branches as a prospective tenant.
   Bromley branch - staff was very pleasant although this did seem forced and insincere. Took all my details and for maybe the first week of me registering sent through a couple of properties that might interest me, then stopped contact altogether. At no point had I told them that I had stopped looking for properties - they just never sent any more emails through.
   The Beckenham branch was even worse - Went to a viewing and was only allocated a 10-minute time slot. Agent was taking me around the property very... (read more)
   

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2. 

   A 1-star review by 'dmi' 15/7/2010

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Avoid! The staff were inefficient, unhelpful, and could not even answer the phone in a courteous manner. The simplest things are difficult and you have to put up with them being rude to you every time you talk to them.

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3. 

   A 2-star review by 'Smuggo' 26/8/2008

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   When I moved into a new flat, the main shower didn't work, and it took them over a month to get it sorted out. When I complained they just said I should use the en-suite shower, in my flatmate's bedroom. They seriously expected me to waltz into my flatmate's bedroom while he's asleep with his girlfriend (he was working nights) and have a shower every day.

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4. 

   A 5-star review by 'andy21' 12/12/2007

   Branch:

   4 High Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   The sales staff at the Bromley office worked so hard to find a buyer for me when the previous two agents we had used were uncommunicative and obviously disinterested. We had a full asking price offer within the first week. From that point on I would hear from the sales progressor every couple of days and when we had a lease problem she pulled the stops out to sort the problem.
   I can not thank you enough you have restored my faith in Estate Agents. In fact I have already recommended them to two friends.

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5. 

   A 1-star review by 'A Waller' 16/7/2006

   Branch:

   4 High Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   They don't do anything for their commission. They won't talk to solicitors, they don't return calls, they don't even seem to understand the process. When there was a hiccup their senior "negotiator" shouted abuse at my mother. When my brother complained about the length of time it was taking to get to exchange, the junior negotiator put the phone down on him.

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