Allen & Crane

Agent rating: 2.6 out of 5.0 based on 5 ratings. This website contains 5 user reviews of Allen & Crane.


Branch Rankings

This branch is ranked
in the UK
1412 out of 16607
   
This branch is ranked
in Slough
21 out of 190
   
This branch is ranked
in the SL1 area
9 out of 44

what?

Smartphone? Scan It!

Print | Save

Agent Information

Allen & Crane

An independent family-run estate agency in Burnham, Buckinghamshire also covering Taplow, Slough, Eton Wick and surrounding areas on the Berkshire/ Buckinghamshire border.

Offices / Branches

This Agent ranked 912 out of 9368 in the UK

Overall Customer Rating

2.60 out of 5.00

  • 2 recommend
  • 3 disapprove

Subscribe To Agent's RSS Feed

Allen & Crane has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced a consumer awareness scheme to help identify agents that are open about independent customer feedback. This scheme is VOLUNTARY & FREE for agents to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES. However for this scheme to be a success and to help in cleaning the industry of rogue agents, allAgents recommend that consumers shortlist one of our 'transparent agents' as your first choice. If however you do choose to contact or use Allen & Crane, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews

  1. A 1-star review by 'Louise' 4/4/2012

    Branch:
    9 Eastfield Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    ABSOLUTELY AWFUL!!

    broken promises, 6 month contract and nothing got fixed properly, door handles got fixed and have since come off twice, mould still in the bathroom, their way of fixing our broken window was to screw it shut so now we cant even open it. Flat wasnt even cleaned when we moved into it, washing machine flooded the carpet, refused to sign conract untill it was done. They didnt even chage the dates of the contract and still expected us to pay for a week we hadnt even lived in yet!! They said the fridge would be removed it wasnt, they said the wardrobe would be removed, it... (read more)

    Was this review helpful? Yes

     

  2. A 1-star review by 'name' 4/8/2011

    Branch:
    9 Eastfield Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    please do not use these letting agents. they do not respond to queries or help you when there is an issue concerning the house.
    I had a nightmare renting a property from them.

    Was this review helpful? Yes

     

  3. A 5-star review by 'Philip Brown' 16/6/2008

    Branch:
    9 Eastfield Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have been with Allen & Crane Estates for over three years now and have found them approachable and very hard working. My house has always been tenanted and rent always in on time. Invoices sent on time and updates frequent and meaningful.

    Very very good agents whom I can heartily recommend.

    Was this review helpful? Yes

     

  4. A 5-star review by 'SazzleMacDazzle' 22/2/2008

    Branch:
    9 Eastfield Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We sold our house last April with Allen and Crane. Scott and Liz were both extremely professional and did everything possible to make our sale go through smoothly. Unlike many other agents they saw to all the viewings rather than taking the commission and letting us sell the house.

    We found them so helpful we recommended them to our friends.

    Was this review helpful? Yes

     

  5. A 1-star review by 'Peppy' 1/8/2007

    Branch:
    9 Eastfield Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    When viewing the flat initially Scott turned up an hour late, I had to keep ringing the agent to get updates on when he would arrive.

    The inventory was never done, the landlord changed but Allen and Crane failed to notify me and the payments went to the wrong landlord.

    Took 2 months to send a plumber to fix a leaking toilet.

    After vacating the property took over two months to get my deposit back.

    Was this review helpful? Yes

     

Web site development and hosting for estate and Letting Agents