Albert Hall Estates

Agent rating: 2.1 out of 5.0 based on 14 ratings. This website contains 14 user reviews of Albert Hall Estates.


Branch Rankings

This branch is ranked
in the UK
15335 out of 16608
   
This branch is ranked
in London
2570 out of 2908
   
This branch is ranked
in the SW6 area
39 out of 45

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Agent Information

Albert Hall Estates

Albert Hall Estates are sales and rental property specialists in South West London.

Offices / Branches

This Agent ranked 8173 out of 9368 in the UK

Overall Customer Rating

2.07 out of 5.00

  • 4 recommend
  • 10 disapprove

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Albert Hall Estates has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced a consumer awareness scheme to help identify agents that are open about independent customer feedback. This scheme is VOLUNTARY & FREE for agents to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES. However for this scheme to be a success and to help in cleaning the industry of rogue agents, allAgents recommend that consumers shortlist one of our 'transparent agents' as your first choice. If however you do choose to contact or use Albert Hall Estates, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews

  1. A 5-star review by 'Mr. & Mrs. A. Watson' 21/3/2012

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Staff Member
    James Watson
    Experience:
    Would you use the agent again? Yes

    My wife and I found this property through James in 2011 and experienced a smooth transaction and move in. There were few problems and any that did arise then or since have been dealt with speedily and efficiently by his reliable and trustworthy team of workmen. It has been a pleasurable and hassle-free experience to deal with Albert Hall Estates.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Miss. A. Wailes' 21/3/2012

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Staff Member
    James Watson
    Experience:
    Would you use the agent again? Yes

    We moved into this beautiful apartment a few months ago and are delighted with the treatment we have received from the agent. Everything has gone very smoothly and there have been no issues of any note.

    Was this review helpful? Yes

     

  3. A 1-star review by 'UpsetTenant' 15/3/2012

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    It is companies like Albert Hall who give the industry a bad name. I have rented properties for the last 12 years and never had any problems. Albert Hall on the other have to be constantly nannied to get anything done. The most basic administrative errors made repeatedly, incorrect documentation, inability to sort out maintenance on the property without pestering. I have wasted a lot of time over the last few years following up on their mistakes and never had an apology. The staff are rude and I look forward to the contract ending so I can move to a new agent.

    Was this review helpful? Yes

     

  4. A 4-star review by 'j_maisey' 15/2/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    As a landlord living abroard I rely on Albert Hall Estates to look after my flat in Fulham. Their good at finding tenants fast and maintaining everything without me having to get involved which is just what I need. I'm buying another place soon and plan to have it managed the same.

    It's all hand off on my part and with reasonable fees so I'm pleased.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Maria' 1/2/2012

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I'm surprised by the other reviews here. Albert Hall has been pretty good to me. They made sure some maintenance was done that I nagged the landlord about for aaages... had it sorted right away. Also they dealt with the rowdy neighbours upstairs saving me the embarrasment! They've been super helpful and great overall so far.

    Was this review helpful? Yes

     

  6. A 1-star review by 'appalled!' 26/9/2011

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    rude, useless, money-grabbing thieves they didnt fix a simple leak even though they were told about it several times, until it became a huge leak, then had the audacity to try to sneak in hidden costs from the deposit. awful!

    Was this review helpful? Yes

     

  7. A 1-star review by 'SoAngry@AlbertHall' 23/6/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    To anyone who is looking to have a service provided by Albert Hall Estates - please DO NOT. Do your research and discover that this company has a very bad track record with many of its clients. You will come away angry, disappointed and much, much poorer.

    The staff are unprofessional, aggressive and will hoodwink you for all they can get. The company pray on vulnerable individuals, especially if you are a student or lone renter. It is best to stay clear from Albert Hall Estate’s unreasonable, unfair practices which will eventually lead to a long, dispute driven process.

    Was this review helpful? Yes

     

  8. A 1-star review by 'Angry Bill' 14/4/2011

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Easily the worst agents of any kind I have ever had the misfortune to use.

    Very poor service. They have a blant disregard for customers who have put their signatures down!!

    We still haven't received deposit back and will be undertaking legal action - when things get serious they go very quiet.

    I don't expect this ugly operation to see the year out.

    Was this review helpful? Yes

     

  9. A 1-star review by 'mg' 5/2/2011

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Just the absolute worst people in the game. Gave us a whole song and dance about how you can't screw people over in this business and then did exactly what they said they wouldn't. I would advise anyone against using this agency.

    Was this review helpful? Yes

     

  10. 1
    person found
    this helpful.

    A 1-star review by 'Rob' 2/12/2010

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    A disgrace for all the letting agents who do their job properly. I can count the number of lies and inaccuracies I have been told. The staff is rude, aggressive, threatening especially with defenseless customers. They do not deserve your time and your money folk.

    Was this review helpful? Yes

     

  11. A 1-star review by 'Alienor' 4/11/2010

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Please don't rent any property from this estate agent. They will charge you at least 1000

    Was this review helpful? Yes

     

  12. A 1-star review by 'Fred' 20/9/2010

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Found Albert Hall Estate Agents to be totally unprofessional. I myself work in the industry and it is agents like ***** ****** who give agents a bad name. Would never use such a cowboy company again.

    Admin note: agent's name has been removed

    Was this review helpful? Yes

     

  13. 1
    person found
    this helpful.

    A 1-star review by 'John Smith' 18/12/2008

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    A very crafty group of people especially Mr. James Watson who will take the shirt off your back if you take your eyes off him for a second. Best avoided like the plague!

    Was this review helpful? Yes

     

  14. A 1-star review by 'Cynthia Anatole' 4/12/2007

    Branch:
    94 Wandsworth Bridge Road Fulham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I would totally not recommend Albert Hall Estates as I am currently suing them for breach of contrat. They lied to me and owe me money that they refuse to pay back. They are just a crafty bunch, especially Mr Charles Lang and Mr James Watson. You're better off avoiding them!!!

    Was this review helpful? Yes

     

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