Albany Residential
based on 3 ratings. This website contains 3 user reviews of Albany Residential.
Agent Information
Albany Residential
Albany Residential is an independent firm with over 10 years experience, specialising in Residential Lettings and Property Management and Sales in the City Borders and East London areas. As specialists, we are fully focused on the priorities and needs of Property Owners and Tenants and we offer a value added, quality service.
Offices / Branches
Albany Residential has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced a consumer awareness scheme to help identify agents that are open about independent customer feedback. This scheme is VOLUNTARY & FREE for agents to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES. However for this scheme to be a success and to help in cleaning the industry of rogue agents, allAgents recommend that consumers shortlist one of our 'transparent agents' as your first choice. If however you do choose to contact or use Albany Residential, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews
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by 'foureyes' 10/3/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Initially in 2008 their service was good.
However during 2010 they informed me the landlord wanted to sell; They organised at least 5 'viewings' for prospective buyers and did not attend which wasted several of my days off work.
They even gave keys to a third party agent who attempted to let themselves in without prior notice or consent. I have received numerous phone calls and emails in which they stated their absolute right to do this, a right they do not have by law.
Finally they gave notice to terminate under section 21 of the 1988 housing act, stating no reason.
In addition... (read more)
Was this review helpful? Yes
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by 'Susan' 1/5/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Very poor service and very poor customer service. Was misled by the agent and the service I paid for was not completed. Unfortunately discovered this after the contract had been signed. They refused to refund any of the charge, even though they admitted they had not completed the work that was paid for!!!!!
Was this review helpful? Yes
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by 'E13' 25/5/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Dreadful Agency. Charged 10% of annual rent to find, credit check and take up references for prospective tenants. Discovered after no references had been taken up and the credit check was done after the tenants had signed contracts and moved into property. Was also informed by Agent that the tenants were professionals working in the City that were transferring to London with work. They did not inform me that the tenants were leaving their city to come to London to look for work!! Totally misled and lied to. The agency is not a member of ARLA despite their claims to be, only the Agency manager is a member. Reported to the Ombudsman and NAEA in the end. Avoid at all costs, they will lie to you, rob you and you will end up with nightmare tenants. This was my experience.
Was this review helpful? Yes
 tenants
I would seriously recommend avoiding this outfit there are plenty of other agents out there./&display=popup&link=http://www.allagents.co.uk/review/20565/&redirect_uri=http://www.allagents.co.uk/review/20565/ "Share on your Facebook Wall"){kind=logo}
