Albany Residential
based on 2 ratings. This website contains 2 user reviews of Albany Residential.
Agent Information
Albany Residential
Albany Residential is an independent firm with over 10 years experience, specialising in Residential Lettings and Property Management and Sales in the City Borders and East London areas. As specialists, we are fully focused on the priorities and needs of Property Owners and Tenants and we offer a value added, quality service.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
- Contact Agent
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Customer Reviews
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by 'Susan' 1/5/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Very poor service and very poor customer service. Was misled by the agent and the service I paid for was not completed. Unfortunately discovered this after the contract had been signed. They refused to refund any of the charge, even though they admitted they had not completed the work that was paid for!!!!!
Was this review helpful? Yes
-
by 'E13' 25/5/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Dreadful Agency. Charged 10% of annual rent to find, credit check and take up references for prospective tenants. Discovered after no references had been taken up and the credit check was done after the tenants had signed contracts and moved into property. Was also informed by Agent that the tenants were professionals working in the City that were transferring to London with work. They did not inform me that the tenants were leaving their city to come to London to look for work!! Totally misled and lied to. The agency is not a member of ARLA despite their claims to be, only the Agency manager is a member. Reported to the Ombudsman and NAEA in the end. Avoid at all costs, they will lie to you, rob you and you will end up with nightmare tenants. This was my experience.
Was this review helpful? Yes
Agent Details for Albany Residential
Select a branch to go to view details of that specific branch
-
London - 14 High Street
Plaistow, Newham, E13 0AJ
-
Romford - 631 Rainham Road South
Dagenham, Barking and Dagenham, RM10 8AH
Review Statistics for Albany Residential
Review Summary
- Total Reviews:
- 2
- Total Ratings:
- 2
- First Review :
- 25/05/2009
- Latest Review:
- 01/05/2010
Overall Review Performance
- Recommend :
- 1
- Disapprove :
- 1
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:1 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:1 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 14 High Street
Plaistow, Newham, E13 0AJ
-
Romford - 631 Rainham Road South
Dagenham, Barking and Dagenham, RM10 8AH
Agent Fees
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Complaints Procedure
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