Michael Birley




Michael Birley

Senior Negotiator

ludlowthompson
Lambeth

About Michael

Michael is yet to write a description.

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  • Sales (as a Vendor)0
  • Sales (as a Buyer)0
  • Sales (Prospective customer)0

  • Lettings (as a Landlord)13
  • Lettings (as a Tenant)21
  • Lettings (Prospective customer)4
  • Repair/Property Management0

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Michael is ranked 65 out of 19453 in the UK

Overall Customer Rating

4.63 out of 5.00

  • 37 recommend
  • 1 disapprove
Print Branch Report

Michael is also ranked:

2 out of 37
at ludlowthompson's Lambeth SW9 branch
8 out of 235
in all of ludlowthompson's branches

Michael's Reviews

    38 Customer Reviews

  1. Upload a reviwer profile image

    A 3 Star review by  mpkmpk, Tue 26th February 2013

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jibby Philip, Michael Birley
    Postcode
    SW8
    Experience:
    Would you use the agent again? Yes

     

    Shaky start but things have got better now. Whether it was more on the side of the landlord taking time or not I am not sure. The initial signing took a bit longer than expected, and a boiler problem due to lack of funds from the landlord took a week and a bit to resolve. Otherwise things are going smoothly now.

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    A 5 Star review by  Tim Jumnoodoo, Fri 25th January 2013

    Agent:
    ludlowthompson
    Branch:
    258 Lewisham High Street, Lewisham
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    SE13
    Experience:
    Would you use the agent again? Yes

     

    Mike has been excellent both times I have let my property and his can do attitude and persona makes it a pleasure to deal with him. He responds to all my queries and assists me where possible. Many thanks.

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    A 4 Star review by  thomas vaubourgeix, Sat 19th January 2013

    Agent:
    ludlowthompson
    Branch:
    81-83 Lordship Lane, Dulwich
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    SE21
    Experience:
    Would you use the agent again? Yes

     

    I would like to recommend Mickael but is not on the list so I choose the second agent bradley is a sympathic and really cool guys

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    A 4 Star review by  Lionel Gubbins, Mon 17th December 2012

    Agent:
    ludlowthompson
    Branch:
    258 Lewisham High Street, Lewisham
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley, Adam Khan
    Postcode
    BR1
    Experience:
    Would you use the agent again? Yes

     

    I have no issues with Ludlow at the moment. The only critical service I would ask them to improve is their RESPONSE and REPLY\'s to phone calls or email should be quicker !

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    A 5 Star review by  Jonathan Fletcher, Tue 11th December 2012

    Agent:
    ludlowthompson
    Branch:
    258 Lewisham High Street, Lewisham
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley, Ryan Harris
    Postcode
    SE13
    Experience:
    Would you use the agent again? Yes

     

    Generally excellent all round. Very friendly, extremely efficient. Flexible on fees and move-in date when we had to change plans slightly. Always immediately responsive to email and phone call. Can\'t fault.

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    A 4 Star review by  JH, Mon 24th September 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley, Sarah Pinfold
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Mike and Sarah were both very helpful from the moment I made contact. Everything was arranged promptly and professionally and they were able to be flexible in a number of aspects to make the process easier from a tenant\'s point of view. They were also very easy to get hold of if I had questions about the process/property. Only slight downside (more of a comment really) was that in dealing with several people over different sites sometimes communication lines got a bit tangled, but nothing that wasn\'t easily sorted out by a clarification e-mail. Definitely wouldn\'t put me off using them again though. Also their website is great!

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    A 4 Star review by  bellaefthimiou, Mon 24th September 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    SW8
    Experience:
    Would you use the agent again? Yes

     

    Michael was absolutely fantastic from the very first moment we used him. He got us a great deal and was very hands on throughout the whole process. once he had let the property to us he very ably handed us over to the land lord. I would definitely recommend Michael to any perspective tenant.

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    A 5 Star review by  Claire turner, Thu 13th September 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (Prospective customer)
    Staff Member
    Michael Birley
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Michael was really helpful in our search for a place. Although we werent looking in his area he went out of his way to give us advice on the sort of price we were looking to pay and the places we could afford to go for. I\'d definitely recommend him to anyone looking for a place!!

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    A 5 Star review by  Diana, Fri 7th September 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    SE1
    Experience:
    Would you use the agent again? Yes

     

    To Whom it may concern! Me and my Flatmate Miriam gave Michael a last mintue call this evening( 6pm), to enquire about the property ( SE1 GBX , flat 250) . By 6:45pm we were at Meto Central Hights, and viewing the wanted flat. Michael was extremely helpful , and understanding even tho we were a few minutes late he was very welcoming, and easy going. Considering that both of us are property owners, and have had our struggles with agencies before, we were thrilled with his services, and wouldnt hesitate for a moment of giving him the right to take care of our flats, and find tenant for them. WE LOVED HIM!!! :)

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    A 5 Star review by  JOffer, Thu 6th September 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    SW9
    Experience:
    Would you use the agent again? Yes

     

    Michael Birley was extremely helpful when we were searching for a property to let. He replied quickly and efficiently to all exchanges, and was truly honest about the houses we were viewing, in comparison to other agents we have worked with in the past. He actually listened about what we wanted and, significantly, about what we did not want; a credit to the LT team.

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    A 5 Star review by  Nigel Hall-Wright, Wed 5th September 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    SW9
    Experience:
    Would you use the agent again? Yes

     

    5 students renting for their second year at Kings College London. Of the 5 prospective tenants it was never possible to get them all together at the same time. This meant that Mike was having to repeat a lot of work i.e. showing 3 people round one day and 2 the next. These problems were always dealt with courteously and efficiently.Come signing day one of the tenants was away on holiday but this was dealt with as well. All in all we would definitely recommend the services of this firm and particularly Mr Birley

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    A 5 Star review by  Unida Place, Thu 12th July 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    SE11
    Experience:
    Would you use the agent again? Yes

     

    Great service from Mike, we have worked with him before and will definitely be working with him in the future. Always on the case, available to talk to on weekends unlike many other people, follow-through on paperwork and any promises made, and has great relationships with landlords which helps massively with the more unusual requests.

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    A 4 Star review by  Gary, Tue 10th July 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    SE16
    Experience:
    Would you use the agent again? Yes

     

    Found good tenants,sorted out problems which had been caused by another branch,has restored my faith in Ludlow after a bad experience with another branch,still awaiting a cheque but i have confidence in Mike that it will arrive soon and if it doesent im sure he will sort it. Overall a good agent.

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    A 4 Star review by  RD, Wed 4th July 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    SE11
    Experience:
    Would you use the agent again? Yes

     

    Mike had a very good local knowledge of the area and provided competent advice. He was always available when I called to answer any questions and gave me confidence in the service Ludlow Thompson provide. Due to these reasons my future investment strategy is to invest in multi let properties surrounding Se17 to attain maximum cash flow from assets. With Mikes assistance I feel it could be a profitable business relationship for all those involved.

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    A 5 Star review by  Nina, Sun 24th June 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley, Jibby Philip
    Postcode
    SE5
    Experience:
    Would you use the agent again? Yes

     

    I had very specific and impossible requirements plus an impossible deadline. Within hours of my sending an email to request a viewing of a property I\'d seen on some general website, I received email responses from Jibby before 8am the next day. I called up, booked a viewing, changed the time twice without being moaned at and was told who would be showing me round the property. On arrival, the place far exceeded my expectations and, when I told Michael my needs, he was quick to outline further advantages of the property for my particular requirements. I told him my limitations and that I... (read more
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    A 5 Star review by  Nimmi, Fri 22nd June 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    SE5
    Experience:
    Would you use the agent again? Yes

     

    Mike was very professional throughout, very prompt in his responses. He certainly knew what he was doing and went out of his way to make the \'letting\' happen. He was polite throughout and very easy to deal with. I would recommend that you use him because he is so good at his job.

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    A 5 Star review by  Tim, Tue 12th June 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley, Chris Valentine
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Excellent Service. Brilliant work from every member of staff I dealt with. Mike, Chris and Ed in the branch were top notch! Made it truly worthwhile and quick and easy and let my flat on the first day of viewing

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    A 5 Star review by  Justin Robertshaw, Wed 23rd May 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    SE11
    Experience:
    Would you use the agent again? Yes

     

    Mike was excellent in assisting me find tenants and implementing the correspondence in a very timely manner. Especially impressed with the service as I was abroad at that time and Mike tookk care of everyting on my behalf.

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    A 5 Star review by  Mark Lintott, Mon 2nd April 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    SE11
    Experience:
    Would you use the agent again? Yes

     

    I was very impressed with Michael's responses to my phone calls. He knew alot about the area and was very helpful with answers to my questions. He went out of his way to accomodate timings of meetings which definitely helped me with getting to him after work and over the weekends.

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    A 4 Star review by  danobriens, Fri 30th March 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    SW9
    Experience:
    Would you use the agent again? Yes

     

    thought it was a good service as a first time land lord it might be an idea going forward to produce a step by step guide to the process

    Was this review helpful? Yes

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    A 5 Star review by  Leanne, Wed 28th March 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley, Sarah Pinfold
    Postcode
    SE17
    Experience:
    Would you use the agent again? Yes

     

    Michael and Sarah were extremely helpful and were able to answer any queries we had about the property.

    Was this review helpful? Yes

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    A 5 Star review by  Adam Calverley, Thu 22nd March 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Andrew Dunham, Michael Birley
    Postcode
    SW9
    Experience:
    Would you use the agent again? Yes

     

    LudlowThompson have been excellent in dealing with all issues quickly to make the move as smooth as possible. Michael Birley was incredibly helpful and approachable, sorting out all queries as soon as they arose. The maintenance worker Andrew Durham has undertaken a lot of valuable work in a short space of time. All in all, LudlowThompson and Michael Birley have done a fantastic job.

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    A 5 Star review by  Verity Lovell, Thu 22nd March 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I found Ludlow Thompson to be very helpful. Intially showing us around the property when it was late into the evening, letting us take our time to look around and really discuss it. Michael was very open and honest with us as well as easy to get hold of, he was also good at getting back to us when he said he would. It made the whole process really straight forward when I was initially dreading it! Even after we had moved in we could just pop into the office and ask for their help on things like setting up our rent DD, they did it there and then for us so that was great. They are friendly and personable and not pushy-all in all a very good experience.

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    A 5 Star review by  Tom Calverley, Fri 16th March 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley, Sarah Pinfold
    Postcode
    E16
    Experience:
    Would you use the agent again? Yes

     

    Michael was very friendly and clear on the process leading up to us moving into the place and ensured that we knew all we needed to in order to proceed. Sarah has been very helpful since we moved in. She has ensured that things that needed fixing have been sorted out as soon as she has been able and with minimal fuss.

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    A 5 Star review by  Mark87, Thu 15th March 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Sarah Pinfold, Michael Birley
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    After a horrible experience with another estate agent in which our letting fell through two weeks before the move in date Ludlow Thompson helped us find a new flat within extremely short timescales. Mike, our lettings agent, showed us two properties and when we made an offer was able to negotiate a deal with the landlord that was a very good price. Sarah in the office was very good, professional, and easy to get hold off and helped ensure that everything went through as required. Overall service was very good, and only annoyance was not related to people but more to the Ludlow Thompson processes and systems, in which the computer generated emails can feel at times very impersonal / demanding and not in keeping with the relationship that has been created by the individuals who work there. In comparison with the three other estate agents I have had in London, by far is the best yet.

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    A 5 Star review by  Shannon, Mon 20th February 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    SW8
    Experience:
    Would you use the agent again? Yes

     

    We were very pleased with Ludlow Thompson and Mike Birleys help with letting our flat. I believe it was less that 2-3 days from going on the market to filled. He gave us advice on the new tenants pet and kept us updated along the way. Ludlow's has been maintaining our property for over 9 years and they have allways done a great job!

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    A 4 Star review by  No, Fri 17th February 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley
    Postcode
    N8
    Experience:
    Would you use the agent again? Yes

     

    found good tenants very swiftly. Good rate of response. Uniformly helpful.

    Was this review helpful? Yes

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    A 3 Star review by  Cornwall, Wed 15th February 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley, Sarah Pinfold
    Postcode
    SW9
    Experience:
    Would you use the agent again? No

     

    Great in finding a property (albeit already over our budget). Flexible in letting both of us view the flat at different times. Long office opening hours so there is a variety of times in order to view the property. Several things were wrong though: we were not given the second set of keys that the agents had, so I have had to borrow a second set from the landlord as were unable to get the keys from the agents over the weekend. The fees are very expensive, especially considering that the tenant has to do a hell of a lot of work in navigating a fairly rubbish and unintuitive website and getting all the documents in for referencing. The usual fees of 1.5 weeks rent plus VAT seem incredibly steep, fortunately Michael had agreed a smaller figure (albeit still a lot more than I have paid with other estate agents). Further, our fees were entered wrong when we came to paying our money and this involved various email exchanges instigated by myself in order to correct this.

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    A 4 Star review by  Freya Seath, Thu 2nd February 2012

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael Birley
    Postcode
    E11
    Experience:
    Would you use the agent again? Yes

     

    Mike Birley was my letting agent when I was looking for a flat to rent in Oval. He was very personable and quickly responded to my initial enquiries for a flat to rent in the area, arranging 4 properties to view in 2 days. One of the properties was a perfect fit although it was already under offer- so Mike stayed late in the office negotiating our offer with the landlord. After a short bidding war, our maximum offer was accepted. Mike was quick to turn around the contract and within a week we had the keys.

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    A 5 Star review by  Danc R Ltd, Thu 24th November 2011

    Agent:
    ludlowthompson
    Branch:
    (Oval Office/Branch) 12 Clapham Road, Lambeth
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Birley, Edmar Viulan
    Postcode
    SW9
    Experience:
    Would you use the agent again? Yes

     

    Let our 2 flats quickly and efficiently at asking price. Gave good advice on marketing prices. Michael Birley, Edmar Vinuan and Sarah Pinfold where all consistent in their help ensuring that our properties where let not only to suitable tenants and quickly.

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