Leonard Wood


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  • Sales (as a Vendor)2
  • Sales (as a Buyer)2
  • Sales (Prospective customer)0

  • Lettings (as a Landlord)22
  • Lettings (as a Tenant)37
  • Lettings (Prospective customer)6
  • Repair/Property Management0

  • They manage our building1
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
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Leonard is ranked 15 out of 18560 in the UK

Overall Customer Rating

4.93 out of 5.00

  • 69 recommend
  • 1 disapprove
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Leonard is also ranked:

1 out of 2
at Michael Leonard Estates

Leonard's Reviews

    70 Customer Reviews

  1. 3
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    this helpful.
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    A 5 Star review by  Inon, Tue 5th March 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Leonard and Joey has helped me to find the perfect flat to me and my partner. they took care of us, and they even came and helped me to fix my boiler at my first night in the flat, though its not part of their job.

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    A 2 Star review by  thibaut, Mon 18th February 2013

    Agent:
    Michael Leonard Estates
    Branch:
    No Branch Selected
    Services:
    Lettings (Prospective customer)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    NW2
    Experience:
    Would you use the agent again? No

     

    I have recently looked for properties in the West Hampstead and contacted this agency for a specific flat they had. The property was not available so I said to the agents that I would contact them if I saw anything else I liked. Although I insisted that I would contact them and asked them not to send me more emails with other flats, the agents kept sending me emails with properties that were not interesting for me (I said this several times to the agents yet they kept emailing me.) I find the attitude quite aggressive and unhelpful. I emailed the agent saying so and they came back being even more aggressive. I would not recommend this agency.

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  3. 3
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    A 5 Star review by  Ketki Dave, Thu 14th February 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    NW2
    Experience:
    Would you use the agent again? Yes

     

    Both members were responsive to our requirements, and very quickly found us a property. They worked effectively, as a team, and chased up the landlord as required. They also had good support for the process of referencing and getting all the paperwork done. They were cordial and clear in their communication at all times. They helped us find and move into the property to rent in a very short time. I would recommend them very highly and definitely use them again.

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  4. 2
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    A 5 Star review by  MHocks, Sat 2nd February 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Landlord)
    Staff Member
    Leonard Wood
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Being new to the London property market, we needed someone experienced to help us set up and manage our rental. Leonard proved an absolute godsend - he did all the necessary groundwork and provided us with plenty of guidance. Living in the country means we cannot check our property ourselves, and again, Leonard has handled everything in an extremely professional and proactive manner. Having had negative experiences with other real estate agencies, we cannot recommend Michael Leonard Estates highly enough!

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  5. 3
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    A 5 Star review by  Linda, Sun 20th January 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    , Leonard Wood
    Postcode
    NW10
    Experience:
    Would you use the agent again? Yes

     

    Michael Leonard Estates was sensitive and went to great lengths to arrange a beautiful property in a short time frame.. The agent was friendly, easy to contact and did everything he promised.

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  6. 3
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    A 5 Star review by  MC, Thu 17th January 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Michael Leonard Estates are by far the best agents we have encountered throughout the years with impeccable friendly, professional and highly informative customer service. Leonard Wood actually managed to make our house-hunt a pleasant and enjoyable experience, quickly finding us a lovely 1 bedroom flat and helping us negotiate a great rate. We can\'t thank and recommend them enough.

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  7. 3
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    A 5 Star review by  flynn, Wed 16th January 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I needed to find somewhere quite quickly, I was treated to great customer service and a fantastic range of flats. and was sorted out within a couple days! perfect!

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  8. 4
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    A 5 Star review by  pojolondon, Sat 12th January 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood, Joey Carr
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    We recently rented a one-bedroom flat through Michael Leonard. We found working with Michael Leonard to have been the most positive experience we have had with a Lettings Agent - we were particularly impressed with the personal touch that both Leonard and Joey displayed in their dealings. We found them to be professional, personable and efficient in their efforts for us. We\'d certainly hope to deal with Michael Leonard again in the future - highly recommended!

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  9. 3
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    A 5 Star review by  DK, Mon 7th January 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Landlord)
    Staff Member
    Leonard Wood
    Postcode
    NW10
    Experience:
    Would you use the agent again? Yes

     

    Leonard had my flat rented out within a week of our initial meeting and in that difficult pre-Xmas rental period too. I had been trying to find suitable tenants on my own with no success for the past few weeks. Communication was great throughout and I found Leonard to be very knowledgeable, helpful and courteous. He was also extremely diligent with the paperwork. The whole process was made as stress free as possible. I would highly recommend Michael Leonard Estates and I will definitely use them again to find tenants in the future.

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  10. 3
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    A 4 Star review by  jane, Thu 3rd January 2013

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I found my current 2 bed-room flat in west hampstead through Michael Leonard Estates last september. People worked there were very friendly, maybe because it\'s not a chain estate agent they were very responsible, understanded our current situation and budget. We were very lucky went to the agency on the day the flat came out. Actually Michael himself helped us through the deal, contacted the landlord abt the price etc etc. There\'s a few problems after we moved in bt it has been sort out by the landlord. Over all it\'s one of the best agency in the area.

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  11. 3
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    A 5 Star review by  Michelle & James, Mon 17th December 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    After giving notice on our old flat and having a rental agreement fall through, we walked into Michael Leonard Estates and within a few hours had been found our dream house. This was no accident... Leonard takes a detailed specification of the property you\'re looking for, and unlike other estate agents, he will contact all his local contacts in the industry to find every available property that meets your needs - including those that haven\'t yet been advertised! Within days we saw positive progress and the reference checks were carried out much more quickly and effectively than with other estate agents. What\'s more, Leonard is a friendly, helpful man who is happy to provide delicious coffee and talk through exactly what to expect and what your rental options are. Be sure to visit this tiny little estate agents office to save an awful lot of time and headaches if you\'re looking to rent in West Hampstead.

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  12. 5
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    A 5 Star review by  Ryan Ray, Wed 12th December 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Joey, has been an excellent agent, helping me all through showing me all the properties as per my requirements and always on time. He kept me informed and followed up promptly. I\'d highly recommend him. and his agency. Ryan

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  13. 4
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    A 5 Star review by  John Day, Thu 6th December 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood, Joey Carr
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Leonard acted as our agent for a property we rented. We had been using other agents in the area but decided to stick with Leonard because of his professionalism and good attitude to help us find a home. In the latter part of the process we dealt with Joey who was also very charming and helpful. We would recommend his services to anyone looking to rent a place!

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  14. 4
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    A 5 Star review by  Jim Broadley, Thu 15th November 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood, Joey Carr
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Having been transferred to my current employer\'s London office from Scotland, we made enquiries about various properties advertised on the internet. We set up around 10 viewings for the one day through various Estate Agents located in North West London. We found Leonard to be extremely friendly, helpful, open and honest. We felt confident that everything he was telling us was true and in the case of the property we ended up renting, everything he told us, includeing very a very positive opinion of our prospective Landlord proved to be completely true. I would have no hesitation in recommending Michael Leonard Estates to any prospective tenant or buyer.

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  15. 5
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    A 5 Star review by  IOANNIS TERZAKIS, Thu 4th October 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Leonard and Joey were very cooperative, helpful and efficient to finding our daughter as a prospective student in London, a flat in West Hampstead. They were very willing in answering and responding promptly and clearly to all our relevant inquiries and succeeded in finding for us a property, which meets most of our requirements. I strongly recommend both to any potential tenant.

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  16. 4
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    A 5 Star review by  HW, Tue 25th September 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood, Joey Carr
    Postcode
    NW5
    Experience:
    Would you use the agent again? Yes

     

    It was a pleasure to deal with Leonard and Joey from Michael Leonard Estates. They made the process of finding a new flat extremely easy, I would use them again.

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  17. 4
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    A 5 Star review by  SC, West Hampstead, Fri 7th September 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Leonard Wood provided me with a good range of properties in NW6 within my price range that were immediately available. The landlord has proved helpful to my requests on all occasions, and I\'m a satisfied tenant some 9 months later. Leonard gave me every assistance to make a necessarily quick move smooth. He facilitated the negotiations quickly and made sure that I was kept informed throughout in a timely and always courteous fashion.

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  18. 3
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    A 5 Star review by  Max, Sat 1st September 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Really great service and attention to detail. Guided us through the letting process with ease and professionalism. Would highly recommend!

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  19. 4
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    A 5 Star review by  mo, Fri 31st August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    We moved from US to London and had very little time find a flat to rent. We contacted several real estate agents and Joey Carr of Michael Leonard was first to respond. He showed me several properties and they all matched our criteria. I was new to London I didn\'t know how to rent and what\'s required. Joey was extremely patient with me and explained everything. He picked up the phone every time I called and answered emails immediately. He and his manager Leonard are also very knowledgeable about the neighborhood and helped feel comfortable in it.

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  20. 3
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    A 5 Star review by  simon, Fri 31st August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Landlord)
    Staff Member
    Leonard Wood
    Postcode
    NW2
    Experience:
    Would you use the agent again? Yes

     

    I was delighted that the agent found tenants immediately upon giving him the instruction. He managed to achieve a good rental rate for the property and showed a keen interest to get everything right by visiting the flat on numerous occasions thereby ensuring that the flat was being decorated to a standard to suit both landlord and tenant. Overall, I would highly recomment Leonard Wood to anyone looking for tenants or, for that matter I am sure, tenants looking for properties to rent

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    A 5 Star review by  Minguet, Fri 31st August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Leonard has been really helpful whilst we were looking for a property to rent in Chalk Farm area. He presented us with a very nice flat, which was right in our budget and exactly what we wanted. He has been able to correctly understand what we wanted. he also managed to negotiate the price down to what we could afford. The signing process was seemless and we were very confident in signing with him. At a time when we wanted to vacate the property (after 2 years), he took a neutral position between us and the landlord in order to facilitate the process of leaving the property. Leonard has acted as a trusted agent all along and I certainly would recommend working with him.

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  22. 3
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    A 5 Star review by  Claire, Fri 31st August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW5
    Experience:
    Would you use the agent again? Yes

     

    I had been to see many different properties and dealt with lots of estate agents then happened to come across Michael Leonard agents. After a 5 minute conversation he understood exactly what I was looking for and took me to a flat with surpassed all other properties I had seen before. He helped make my move to London very easy!

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  23. 3
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    A 5 Star review by  PMP, Thu 30th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Landlord)
    Staff Member
    Leonard Wood
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Having instructed the firm on one letting well within their area, I was asked about other properties out of their immediate area and with some lateral thinking on Leonard\'s part, they were able to source an eminently suitable tenant who has subsequently renewed their tenancy - all in all a good all round service, with a very hands on and positive approach, to ensure future business from landlords!

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  24. 5
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    A 5 Star review by  Robb S, Thu 30th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joey Carr, Leonard Wood
    Postcode
    W2
    Experience:
    Would you use the agent again? Yes

     

    Great agent, would use again in the future. Loving the flat he found for us, it suits us perfectly. Helped to negotiate a great deal and was very down to earth and honest with us. Thanks!

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  25. 4
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    A 5 Star review by  Rob C, Thu 30th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Leonard is an excellent agent. He found us a great property and provided a very professional service throughout the process. I highly recommend Michael Leonard Estates if you\'re looking to rent a property in the NW area.

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  26. 5
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    A 5 Star review by  GM, Wed 29th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (Prospective customer)
    Staff Member
    Leonard Wood, Joey Carr
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I was looking for a 2 bedroom property in North London, primarily West Hampstead or Kilburn. Both Leonard and Joey were so helpful in finding me and my friend a great place. From the minute we walked into their office on Saturday morning, they were very friendly and accommodating. By the end of the week they had found us several possibilities, one of which we made an offer on. Although the offer was rejected by the landlord, they were both very supportive throughout the entire process, and I thank them profusely! Definitely recommended!!

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    A 5 Star review by  Andrea De La Cruz, Tue 28th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I moved to London about a year ago. After having a horrible experience with a letting agency in West London, I contacted Michael Leonard to look for a different property. Not only did Leonard Wood help me find the beautiful flat that we were looking for and a great landlord, but he also helped us with advice about the horrible experience we had had with the previous agency. I truly believe that my first year in London would have been very different if it hadn\'t been for Michael Leonard. Having the right house and trusting your landlord and agency is crucial when moving to such a big city and they most certainly facilitated this. So thank you very much!

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  28. 3
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    A 5 Star review by  Paul Sifter, Mon 27th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    W1H
    Experience:
    Would you use the agent again? Yes

     

    I was searching for a 1 bedroom apartment in the Marylebone area. Leonard was very responsive in my initial call and was willing to show me the apartment at a moments notice. I was very happy with the property and Leonard was very prompt in organising the contract and explaining/negotiating the terms of the agreement with me. He was a very kind and trustworthy agent. I appreciated his help and will definitely use him for both lettings and sales in the future. 5 of out 5 stars!!

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    A 5 Star review by  H B, Sat 25th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW8
    Experience:
    Would you use the agent again? Yes

     

    I was hunting for a 1 bedroom apartment in St Johns wood/west hampstead/ swiss cottage area and tried looking at places through several agents. But Michael Leonard clearly was a cut above the rest in working with me right from adjusting to my timings, carefully going through my requirements before suggesting properties and scheduling viewings - sounds basic but a lot of other agents dont do it. Leonard found us a beautiful apartment within our budget which both I and my wife love. Would be very happy to recommend them to anyone.

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    A 5 Star review by  Yvonne, Fri 24th August 2012

    Agent:
    Michael Leonard Estates
    Branch:
    62 Mill Lane, West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leonard Wood
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Leonard Wood at Michael Leonard Estates was exceptional in showing me a flat that exactly matched what I was looking for in the location that I wanted. I have been living in the flat for over a year now, and I am really delighted with it. Leonard also really pulled out all the stops to make sure I could move in within a very short space of time. Leonard was an absolute pleasure to deal with and he made my rental experience stress free at at time when I was also completing a property sale. I can\'t recommend Leonard highly enough and I will turn to him if I ever rent again.

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