Jay Hayden


Jay Hayden

Jay Hayden

Director of Lettings

Martin & Wright
West Hampstead

About Jay

Jay is yet to write a description.

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  • Sales (as a Vendor)3
  • Sales (as a Buyer)0
  • Sales (Prospective customer)0

  • Lettings (as a Landlord)137
  • Lettings (as a Tenant)153
  • Lettings (Prospective customer)3
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

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Jay is ranked 1 out of 18560 in the UK

Overall Customer Rating

4.83 out of 5.00

  • 295 recommend
  • 2 disapprove
Print Branch Report

Jay is also ranked:

1 out of 16
at Martin & Wright

Jay's Reviews

    297 Customer Reviews

  1. Upload a reviwer profile image

    A 5 Star review by  Dora, Sat 18th May 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Susan Roberts
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I have been dealing with Jay Hayden in the process of finalising my tenancy at the property, after it had been sold. Jay has made sure that both my flatmate and I have stayed informed as to the stages at which the sale was, though it was not his responsibility. Throughout our dealings he remained very helpful and went out of his way to make the process as easy and stressfree for us as possible. Jay always maintains a friendly demeanour and is professional and communicative. He is easy to get in touch with and responds to any query in the shortest possible time. It is obvious Jay enjoys his job, as it translates into his incredibly positive attitude towards customers. It was an absolute pleasure having an agent like Jay.

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    A 5 Star review by  Didier, Fri 10th May 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Susan Roberts, Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I dealt with Martin and Wright for the last 4 years as a tenant and they were always very professional, they found me a really nice to place to live and the transaction was very smooth, I would highly recommend them to someone looking for a place around west hampstead !

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    A 5 Star review by  Becky, Fri 10th May 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Susan Roberts
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    We used Martin and Wright to view several properties before choosing our current property with them. They were all very helpful and listened to our requirements and feedback during viewings. Jay has always been friendly and happy to help and Susan deals with queries efficiently.

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    A 4 Star review by  Anthony Marquet, Sat 4th May 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Sacha Freeman
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    I\'ve been dealing with Jay and Sasha and they have been very helpful to me. I would recommend this agency.

    Was this review helpful? Yes

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    A 5 Star review by  Maielle, Sat 4th May 2013

    Agent:
    Martin & Wright
    Branch:
    No Branch Selected
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chloe Martin, Jay Hayden
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    I would most definitely recommend Martin and Wright estate agent to anyone looking to rent in NW3/6. My thanks goes to Jay and Chloe who provided me with great help to grab a deal. Service was not pushy. I would use them again myself. All best regards to the team. Maielle

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    A 5 Star review by  Charlotte pickford, Tue 30th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Claudia Nicholls
    Postcode
    NW11
    Experience:
    Would you use the agent again? Yes

     

    I was urgently looking for a flat, and with the help of Jay and Claudia they managed to get me into a suitable property within 2 weeks. Jay was extremely helpful in emailing me suitable properties to view and understood that I am unable to answer my phone during the workday and sending me emails instead. Claudia handled all the paperwork and was extremely efficient and organised, being able to sort all the references and other documentation before my move date. They are also both very friendly and helpful throughout the whole tenancy arrangement.

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    A 5 Star review by  Rhys gulwell, Tue 30th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Chloe Martin
    Postcode
    NW2
    Experience:
    Would you use the agent again? Yes

     

    The agent was very professional from start to finish, arrived on time and was very pleasant, answering all of our questions about the property and elaborating on her answer where necessary. I also found that she was very receptive to our requests and tried her best to make them a reality, her generals net was on of the reasons we decided to take the property.

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    A 5 Star review by  PK, Tue 30th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chloe Martin, Jay Hayden
    Postcode
    NW2
    Experience:
    Would you use the agent again? Yes

     

    Having used numerous agents over the past few years, I was pleasantly surprised at my experience with Martin & Wright. Chloe Martin was extremely helpful, professional and likeable - resulting in a hassle free and enjoyable property search. Everything was completed in a highly efficient, quick and organised way. Jay Hayden organised the initial appointment at the property in question and was also very professional and helpful. Would definitely use Martin & Wright again in the future and will certainly recommend them.

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    A 5 Star review by  J, Tue 30th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Jay is very efficient and helped us close the deal with minimum time. Like that he has a sense of humour too.

    Was this review helpful? Yes

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    A 5 Star review by  Blesech, Mon 29th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW61
    Experience:
    Would you use the agent again? Yes

     

    Great support, great reactivity. Excellent management Always find solutions to make things happen Great relationship so this was really a great experience for us as we moved from France to UK

    Was this review helpful? Yes

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    A 5 Star review by  MIKE COWAN, Mon 29th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Jay was a brilliant person to deal with, and Martin & Wright in general were a pleasure. Specifically Jay helped us through a very difficult situation with an appalling landlord. He was professional, courteous, and happy to help. A great service from a great agency.

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    A 5 Star review by  benjamin lebor, Mon 29th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Landlord)
    Staff Member
    Jay Hayden, Susan Whitmore
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Martin& Wright offer excellent back up service to landlords that cannot be around at all times in all areas of the business... Excellent maintenance help, deposit protection, excellent tenant and landlord communications... competeive commission\'s structure. As a Landlord I have used them for over 10 years and I am very happy with them...the best in West Hampstead agents

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    A 5 Star review by  Hannah, Sat 27th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chloe Martin, Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Both Chloe and Jay were really helpful and made our move easy. They were knowledgeable of the area and understood what we were looking for straight away.

    Was this review helpful? Yes

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    A 5 Star review by  Eugenia, Fri 26th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    We have used services of Jay recently to find a flat for rent. Refreshingly for the first time in my life I came across an estate agent who was extremely professional and efficient. He took time to list to exactly what we wanted and with his help we found a flat after the first viewing. Great service & we will definitely use his services again and it is worth mentioning that we are returning customers as he found us the first flat we were living in as well.

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    A 5 Star review by  Andrew, Fri 26th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    When I met Jay Hayden at the first viewing he was friendly, knowledgeable and genuinely keen for me to find the right property. He had 4 properties to show me that were all suitably within my price range and fitted my criteria perfectly. Jay drove me to two different locations and allowed me to view 4 flats, all within the space of an hour. I immediately found what I was looking for and Jay was excellent in helping my offer and subsequent paperwork to be quickly processed. Jay also accommodated my preferred methods of payment as well as my tenancy commencement date. His communication was excellent and provided a professional, friendly and all round pleasant experience for something that can often be quite stressful, ie finding a new property at short notice. Would definitely reccommend.

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    A 5 Star review by  L Evans, Fri 26th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chloe Martin, Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I have been very impressed with the support and deadication shown by Chole and Ray at Martin & Wright in helping my boyfriend and I find a rented flat. In comparasion to other agents they were in contact frequently with new lettings and when it counted they fought to secure our new flat.

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    A 5 Star review by  Cerise, Wed 24th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    My first dealings with Jay were in reponse to my online email enquiry. From initial contact Jay was very professional and went above and beyond to ensure that unlike so many other letting agents, he wasn\'t going to bombard me with useless, irrelevent emails or contact us about properties which were outside our specifications. We also had a very tight deadline to meet and instead of being daunted by our requirements, Jay immediately arranged viewings for the properties he had, and by the time the appointment came, he had arranged additional properties to view which he thought we would like.... (read more
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    A 4 Star review by  Claudia, Mon 22nd April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Susan Roberts
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Jay and Susan were very attentive during the move to my new rented home. They have been diligent with our needs, whilst being very polite and courteous both on the phone and my email.

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    A 5 Star review by  Jens Zwirner, Mon 22nd April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Peter Martin
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Friendly service from first contact. Spend very much time for showing us around. Kind and helpfull. Very competent. Explained us all details of the tenancy contract.

    Was this review helpful? Yes

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    A 5 Star review by  Patricia, Mon 22nd April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Landlord)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Jay Hayden at Martin Wright, was both professional and helpful, in finding me a tenant and to ensure everything went smoothly. After a very bad experience with my previous agent Green & Co, Jay was very supportive and gave me cofidence in renting my property with Martin Wright. Jay has great communication and customer service skills.

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    A 5 Star review by  Emmie Nygard, Thu 18th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chloe Martin, Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Chloe and Jay were amazing. They were patient with me as I was coming from the US and dealing with all that comes with that type of move. They were kind, helpful and very accommodating. I would highly recommend them!!

    Was this review helpful? Yes

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    A 5 Star review by  Dena koslover, Thu 18th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Extremely helpful service & advice for my son who is renting his first property in London. Short timescale to fit with new job. Rapid identification of suitable properties and happy to drive my son around to find the right choice. Very happy with outcome

    Was this review helpful? Yes

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    A 5 Star review by  Alex Koslover, Wed 17th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Chloe Martin
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Really helpful from the moment I was in contact with them. Agreed to meet me and show me a range of properties on very short notice. Answered all the questions I had without hesitation. All the paperwork was done efficiently and quickly. The staff are very knowledgable, extremely friendly and happy to help answer any questions and make the process as simple as possible. I will be using them again in the future. Excellent!

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    A 5 Star review by  Birgit Konrad, Tue 16th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (Prospective customer)
    Staff Member
    Jay Hayden, Peter Martin
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    Based on our profile, Jay Hayden showed us exactly the kind of property we were looking for. We didn\'t waste time for looking at properties which didn\'t meet our most relevant requirements (this experience we had unfortunately made with other estate agent companies before). He was very competent, took his time and could answer all our questions. He didn\'t put any pressure on us to accelerate our decision. In the ongoing process we dealt with Peter Martin who did a great job in negotiating with the landlord. His help was substantial to make us realize our prefered moving date (which was later than the landlord would have wished for). He integrated our pov in the tenancy agreement and made us feel, that he was on our side. He took a lot of time to explain us the contract (we are not native English speakers) and made us feel completely comfortable signing it.

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    A 5 Star review by  Satisfied customer, Mon 15th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Jay and colleagues were efficient, courteous and reliable during the application/completion process. Jay took time to confirm our requirements and made sure that they were met.

    Was this review helpful? Yes

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    A 5 Star review by  Belinda, Fri 12th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden, Peter Martin
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I have death with Martin & Wright on and off for over 7 years, they have placed me into 3 different rental properties in the West Hampstead area. Moving is stressful enough as it is and every time I have moved Jay Hayden has been incredibly professional, knowledgable and also such a great support for the whole process, from understanding your preferences in looking for a new home right to arranging viewings etc and right down to the whole reference, deposit, new landlord process as well as lease renewals. They would have to be the most friendly estate agent in the area and I am sure the best estate agent further afield. All estate agents should base their companies ion Martin & Wright. I cannot recommend them enough, they have been a please to deal with over the many years I have rented in the area.

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    A 4 Star review by  Arlene, Thu 11th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW4
    Experience:
    Would you use the agent again? Yes

     

    Jay from Martin & Wright was a pleasure to deal with. He is pleasant and always helpful. He provided all the information I needed, prior to my move, in a timely manner and went out of his way to ensure that my move was as seamless as possible.

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    A 5 Star review by  Emily, Wed 10th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    I dealt with Jay personally on two occasions and he was reliable, efficient and sharp which was particularly appreciated when I was on a tight deadline. He was professional and I knew I could rely in him.

    Was this review helpful? Yes

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    A 5 Star review by  c.silver, Wed 10th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jay Hayden
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

     

    Jay was responsive thorough and spent time with us. He had a friendly persona and made us feel at ease.

    Was this review helpful? Yes

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    A 5 Star review by  Penelope Adamou Graham, Wed 10th April 2013

    Agent:
    Martin & Wright
    Branch:
    349 West End Lane , West Hampstead
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chloe Martin, Jay Hayden
    Postcode
    NW3
    Experience:
    Would you use the agent again? Yes

     

    We dealt with Chloe in the office who was well informed about all of the properties; she was also helpful and efficient concerning procedures and requirements; this was particularly helpful to us as we have come to the area for medical treatment and the whole process of renting is new to us. Jay was highly efficient in dealing with the contract side of things and generally the whole process ran very smoothly.

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