1st Avenue

Customer Reviews

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1. 

   A 5-star review by 'JB properties' 25/1/2012

   Branch:

   343 Lee High Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have used 1st Avenue for over 2 years as a landlady for letting and maintenance. I have been very happy with their service. During that time they have found me two excellent tenants and with a very short void period. I have found all staff in the office to be polite, efficient and extremely helpful, and the maintenance staff excellent. I have been so pleased with 1st Avenues service that I moved a second property to them from another agent.

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2. 

   A 5-star review by 'AShanti' 6/12/2011

   Branch:

   343 Lee High Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   As someone who is vastly experienced with property in this area I highly recommend this agency. I have clashed with the director in the past but on closer examination I realised that I myself was at fault as I did not wish to accept the truth of the situation. Because that's exactly what the director of First Avenue gives you-honest and down to earth advice. This can sometimes hurt especially when other agents (who are highly deceptive) are being highly manipulative and trying to seduce you into getting your business.
   However the director of First Avenue is perhaps the most honest property professional I have dealt with and that counts for a lot in this business!

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3. 

   A 5-star review by 'ChrisChester' 6/12/2011

   Branch:

   343 Lee High Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I stumbled across this site when looking to find an agent to represent my properties outside of London. So I thought I would see what was said about my current London agent and quite frankly I am astonished. I have used 1stavenue to represent my properties for a number of years and have never had anything but excellent service right from the Director to the admin team, all of whom are polite, informative and very knowledgeable. I have property outside of the area of coverage for 1stavenue and I wish they were all this good.

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4. 

   A 5-star review by 'Impartial.' 5/12/2011

   Branch:

   343 Lee High Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have always found this agency to give an excellent and competitive service. I would recommend them.

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5. 

   A 1-star review by 'Julie' 19/9/2011

   Branch:

   343 Lee High Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   The worst agency i came across in my life...the staff are so rude and they lie...they only want money from you. we rented a propert and wanted to end the contract earlier by giving them a month notice as stated in the agreement, they refused and they were so rude and their calls full of lies...

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6. 

   A 1-star review by 'Furious customer' 12/9/2011

   Branch:

   343 Lee High Road

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? No

   Don't know how to rate negative, so rated one star. Have never been botherd with rating / reviews, however 1st Avenue managed to aggrevate me enough to find this site and write one.

   Rude staff 100% backed by a rude director when attempted to escalate the issue! Director is rude, patronising, disrespectful and has no fear of losing business. Attitude is if they lose us, they will just find another! Acting as if we are begging them for a place to live and they are doing us a favor to spare a flat for us, while in reality I am the customer that pays them. Agency does not realise the fact that they are an 'agent' between landlord and tenants / buyer and sellers.

   Director does not value and respect customers, does not act in landlord's best interest. Losing a tenant? Fine! Not their property anyways! Also, was shown a different property to what was advertised and agreed.

   Will not recommend. Avoid at all costs.

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7. 

   A 1-star review by 'penguin' 23/6/2011

   Branch:

   343 Lee High Road

   Services:

   They manage our estate

   Experience:

   Would you use the agent again? No

   
   
   
   
   User 'penguin' rated 1st Avenue but did not write a review.

8. 

   A 1-star review by 'jonny' 13/2/2011

   Branch:

   343 Lee High Road

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   If there was an award for the worst estate agent in the UK, 1st avenue (North Greenwich) would win hands down. They tried to interfere in the sale of my property (I was using another agent) by telling untrue information about my property to my buyers (who were using 1st avenue to let a flat). Shame on you, but you do win the above prize!

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